Arran Aromatics Reviews
Arran Aromatics Customer Reviews (10)
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About arran.com Prices and Cost?
Arran.com is the website for ARRAN Sense of Scotland and Arran Whisky. For ARRAN Sense of Scotland, they announced that price changes would be coming into effect from the 3rd of July 2023. The cost of manufacturing their products has increased significantly over the past two years due to rising energy, labour, material, and logistics costs. They have also made significant steps forward in their Environmental, Social, Governance (ESG) initiatives which also comes with a cost. They have eliminated single use, virgin plastics from their product ranges and their bottles are now made with 100% recycled Ocean Prevented Plastic. Their manufacturing sites are on course to use 100% renewable energy and their online distribution centre is 100% carbon neutral. They have now eliminated the use of all plastic packaging in their online distribution centre. They refuse to compromise on the quality of their product ingredients which has been accompanied with an increased cost within their supply chain. This has also allowed them to increase the percentages of ingredients of natural origin within their product catalogue, moving them towards more natural formulations. They are also proud to be a Living Wage employer, as they continue to invest in their employees, maintaining jobs and production on their island home. For Arran Whisky, they offer a range of products including single malts, cream liqueurs, limited editions, and blends. They also offer whisky related gifts and accessories. The exact prices of these products are not mentioned. For shipping, UK Mainland, Jersey & Guernsey standard delivery costs £3.95 and is FREE on orders over £40. Shipping costs may vary for international deliveries and deliveries to the highland & islands.
About arran.com Popular Products and Services?
Arran.com is a website that offers a variety of products, with a focus on fragrances, bath & body care, hand care, and hair care. Some of their popular products include the Lime, Rose & Sandalwood After the Rain series, which offers items like Reed Diffusers, Bath & Shower Gel, Eau de Toilette, Shea Body Butter, and Hand Care Gift Sets. Another popular scent is the Amber, Oud, leather & pink pepper Sannox, available as Eau De Parfum and Bath & Shower Gel. They also offer Seaweed & Sage Apothecary products and the PATCHOULI & ANISE Lochranza Mens Eau de Toilette. These products are loved for their fresh, uplifting scents that transport users to the island home of Arran. The company is also committed to sustainability, using recyclable and biodegradable materials in its packaging.
What is the price range of Arran.com products?
The price range of products on Arran.com varies. For instance, the Lime, Rose & Sandalwood After the Rain Reed Diffuser is priced at £35.00, the 300ml Bath & Shower Gel is £17.00, the 100ml Eau de Toilette is £45.00, and the Shea Body Butter is £26.00. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.
About arran.com Payment Method?
The website arran.com accepts several payment methods. These include Visa, Mastercard, Maestro, PayPal, and Klarna. They also offer options like Klarna Pay Later and Pay in 3. Please note that the availability of these payment methods may vary depending on your location and the specific terms of the service provider.
arran.com Return Policy?
Arran.com's Return Policy is as follows: If you are not 100% happy with your purchase from ARRAN Sense of Scotland, they offer a simple returns policy. Simply return your items to them within 14 days for a full refund. Contact them within 7 days of receiving your order for a Returns Number via e-mail or call them directly. Please note, goods without Returns Number cannot be accepted into their warehouse. A refund will be offered provided the goods are in a fully saleable condition, except where goods are faulty and/or damaged. For hygiene reasons, they are unable to offer refunds or exchanges for shaving brushes or razors, unless an incorrect item has been shipped or the goods are faulty.
As for the Shipping Policy, they offer free delivery on orders when you spend £40. £3.95 on all orders under £40. Delivery time is 3-5 working days. Please be aware delivery to the Highlands and Islands may vary. They also offer Express UK Delivery for £5.95. Next working day delivery on all orders placed before 2pm. Any orders placed after 2pm will be dispatched the next working day for delivery. Orders placed on Friday after 2pm will be dispatched on Monday for delivery Tuesday. They also offer international delivery to all locations worldwide. The delivery price will automatically apply to your order at checkout when you confirm the delivery address. Please allow 7-10 Working Days for worldwide delivery. All international deliveries are sent by Parcel Force. Unfortunately, due to restrictive legislation they are unable to ship certain products outside of the UK, as they are classified as hazardous goods.
How do I contact Arran.com for returns?
If you are not 100% happy with your purchase from ARRAN Sense of Scotland, they offer a simple returns policy. You can simply return your items to them within 14 days for a full refund. You need to contact them within 7 days of receiving your order for a Returns Number via e-mail at info@arran.com or call them directly on +44 (0) 1563 852 401 between 8.30am - 4.00pm, Monday to Friday. Please note, goods without a Returns Number cannot be accepted into their warehouse. You can return your goods via post to: ARRAN Sense of Scotland Customer Returns 18 Belle Isle Road South Leeds Trade Centre Leeds LS10 2DL. Please ensure you enclose proof of purchase so they can action your refund/exchange accordingly. They recommend that all returns are made via recorded delivery and/or that proof of postage is obtained. Unfortunately, they don’t cover the postage cost of returning items online at this time. They are also happy to accept returned items at any of their stores. Please ensure that you have your order confirmation e-mail as proof of purchase. You will also require the credit/debit card that was used to purchase the order online. If you are not the cardholder for the order, that person will need to be present at the time of return to store to accept the refund back onto their card. If you do not have any proof of purchase they will offer an exchange only. Please note all refunds are processed less the cost of postage (if paid). When processing a refund for returned goods, they will refund by the original method of payment (including if you originally paid in vouchers) and you will receive an email confirming the refund amount within 5-10 working days. If they decide not to process any refund you will be contacted by their Customer Services Department. A refund will be offered provided the goods are in a fully saleable condition, except of course where goods are faulty and/or damaged. For hygiene reasons they are unable to offer refunds or exchanges for shaving brushes or razors, unless an incorrect item has been shipped or the goods are faulty. In the unlikely event you have been delivered incorrect goods please contact their customer services department directly at info@arran.com or on +44 (0) 1563 851826 (8.30am-4pm, Monday- Friday). They cannot accept liability for goods that get lost in transit, the goods are your responsibility until received by Arran Aromatics Ltd. Their policies do not affect your statutory rights. You can cancel an order by emailing info@arran.com quoting your Arran Aromatics Ltd order number.